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Operation Appearance and misc |
Q: The SCANS menu goes off the bottom of the screen. How can I get at it?
A: Drag the menu panel by it's title bar to a more convenient location. This works for the other menus too. The title bar turns bright green
when the mouse is positioned over it, indicating "dragability". Click here for a picture (please
use your browser's back button to return).
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Q: How do I change the chart size?
A: Just resize your browser window as desired, and reload the page (by hitting F5 or the Reload icon).
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Q: What symbols do you have for the market indexes?
A: NASDAQ for the nasdaq composite index, DJIA for the Dow Jones Industrial Average, and SP500 for the S&P500 index.
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Q: How can I set the chart colors?
A: The chart colors can be set via the Chart Settings menu. The Chart Settings menu
can be displayed by clicking the SETTINGS button at the bottom of the Control
Panel. From there, just click on the desired color patch to bring up the Color Selector Panel.
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Q: How can I set the colors for the Indicators and Signals?
A: These colors can be set as above, by bringing up either the Signals or the Indicators menus using the buttons at
the bottom of the control panel. Click on the desired color patch on the desired menu to bring up the color selector panel.
Re-clicking the color patch will hide the selector panel. Or, clicking a different color patch will redirect the color panel.
You can adjust a single color, or set the colors for everything at once if you like, then push any of the buttons in the top 2/3
of the control panel (above the symbol list and workspace dropdown boxes) to invoke the new settings.
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Q: How can I change the surround color?
A: The "surround" is the area outside of the chart window. Just click it to bring
up the color selector panel.
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Q: The chart doesn't look good with a Dell wide-screen laptop, when using Internet Explorer. Why?
A: There is an anomaly within Internet Explorer running on a wide-screen laptop. Due to the extreme resolution on a relatively small screen, I.E. resizes things so that the features are bigger for better visibility . It works nicely for text,
but unfortunately reports an incorrect size for the Display Window back to the server
so that a
wrong-sized chart is produced. The browser then resizes the image to fit. It does not do a good job of it. This problem
does not occur with Firefox, as it does not attempt to resize things. The feature size is smaller however (hard to
see).
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Q: What's that thin window underneath the main display window?
A: That's the Info Box. It reads out the current values of the indicators. Or, if you move the mouse over the chart
a cross-hair cursor will appear and you can read out the indicator values back in time. The Info Box readout is color-coded to
match your indicators and also there's a keyword label for each indicator, so you can tell what's what at a glance.
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Q: Where can I see the price / volume numbers? Do they go back in time too?
A: The top section of the chart displays the numerical data in two lines. The first line shows the stock's name,
symbol, the date including the timestamp, the open, high, low, close, volume, and price change. The second line shows the EPS rank, RS rank,
accumulation/distribution percentage, market cap, average volume, and percentage off the all-time high (the all-time
is based on available data, not necessarily the entire history). Moving the mouse over the chart will read
out the historical data (everything except the current bar is considered "daily" data, so the timestamp is not included).
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Q: What about security?
A: The order form page is processed using SSL (Secure Socket Layer) technology, so your sensitive data is
RSA-encrypted before transmission. The fields on the Logon page and the Account page are encrypted the same way, except it's done
with Javascript. RSA encryption is based an interlocking pair of keys. The public key is transmitted the client, but the matching unlock
key resides in memory on the server.
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